Control #
E
3
.
3
Disclose serious AI incidents to affected customers
Notify customers when AI incidents materially affect them, including what occurred, the scope of impact, and how the issue is being addressed. Define clear thresholds for when disclosure is triggered.
Evidence
We'll list specific evidence that demonstrates compliance with this control. Typically, this is screenshots, proof of a legal or operational policy, or product demonstrations.
Recommended actions
We'll recommend specific practices and actions for complying with this control.